Legal

Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your information.

Last Updated: December 2024

Overview

Introduction

Welcome to Plans2Pick ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website plans2pick.com and use our travel planning services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site or use our services.

Data Collection

Information We Collect

Personal Information: When you use our services, we may collect information that identifies you, including:

  • Name, email address, and phone number
  • Billing and payment information
  • Travel preferences and booking history
  • Passport and identification details (when required for bookings)
  • Communication preferences

Automatically Collected Information: When you visit our website, we automatically collect certain information, including:

  • Device information (browser type, operating system)
  • IP address and location data
  • Pages visited and time spent on our site
  • Referring website addresses
  • Clickstream data and browsing patterns
Data Usage

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and managing your travel bookings
  • Providing customer support and responding to inquiries
  • Sending booking confirmations, updates, and travel documents
  • Personalizing your experience and recommendations
  • Sending promotional offers and newsletters (with your consent)
  • Improving our website, services, and user experience
  • Analyzing usage patterns and trends
  • Preventing fraud and ensuring security
  • Complying with legal obligations
Third Parties

Information Sharing

We may share your information with:

  • Travel Partners: Hotels, airlines, tour operators, and other service providers necessary to fulfill your bookings
  • Payment Processors: Secure payment gateways to process transactions
  • Analytics Providers: Third-party analytics services to help us understand website usage
  • Marketing Partners: With your consent, for promotional purposes
  • Legal Requirements: When required by law, court order, or government request

We do not sell your personal information to third parties for their marketing purposes.

Cookies

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for basic site functionality
  • Performance Cookies: Help us understand how visitors interact with our site
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

Security

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure servers and firewalls
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

User Rights

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a structured, commonly used format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@plans2pick.com.

Retention

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill bookings
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Maintain records for legitimate business purposes

When your information is no longer needed, we securely delete or anonymize it.

Minors

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@plans2pick.com.

Updates

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Plans2Pick

Email: privacy@plans2pick.com

Website: plans2pick.com

We will respond to your inquiry within a reasonable timeframe.